NO MONEY?! NO PROBLEM...
We're partnered with KLARNA so you can pay later or small installments
Can I return my order?
You can return any item for a full refund within 30 days of receipt. Click here for our full returns policy
Where are your products made?
Everything is made here in the UK and dispatched from our warehouse in the north of England. No cheap imports round here!
Will there be any extra charges added at the checkout?
Absolutely not. The price you see on the product page is the price you will be charged. Exact shipping costs are based on your destination and shown on our shipping page. HOWEVER If your order is over £40 then shipping is FREE!!!!
Do you ship to my country?
Yes! We offer worldwide shipping.
How much do I pay for shipping?
The shipping cost depend on the destination country. Shipping fee will be added to your order and visible at the checkout before you check out. If you spend over £40 you will get free worldwide shipping!
For more information on shipping charges, please visit our shipping page, click here.
What payment methods do you accept?
We accept all major credit and debit cards and PayPal. You can also pay later with Klarna.
What currency do I pay in?
On desktop you can change the currency at the top right hand corner next to the shopping bag. On mobile click the menu bar and its on the bottom in the middle next to the sign in button.
When will I receive my order?
Dispatch times are approximately 1-3 business days from the date you placed the order. Delivery times vary depending on the destination and the method of shipping (tracked or normal shipping) and start from the date of dispatch. For full delivery times, please visit our shipping page.
Do I have to pay international taxes and duties?
Your order may be subject to import duties and taxes once they arrive in your country. These are levied once a shipment reaches your country. We are not responsible for any duties/taxes applied to your package upon delivery nor do we control them. You will be responsible for paying these taxes. Custom policies vary widely from country to country; so please contact your local customs office for further information.
Can I track my order?
If you have selected tracked shipping then your tracking link will be within your dispatch email. Please note it may take 48 hours for tracking links to start working.
Can I change or cancel my order?
Unfortunately we are unable to cancel orders that have been placed since they will be picked packed and leave the warehouse shortly after being placed. However we have a fast easy returns policy that lasts 30 days from when you receive your order.
Can I add items to my order?
Unfortunately we cannot add items to an existing order. Please place a new order for the item on the website.
How long does it take for a refund to be processed?
You will receive an email confirmation from our customer service team stating you have been refunded. It should then take up to 7 working days for the refund to show up on your bank statement, depending on your banking provider.
How do I know what size to order?
We have a sizing section on our website, which will give you all the information you need plus measurements if needed. Please visit the Sizing Page here.
How should I wash my item?
We recommend washing your item on cold, and turning it inside out. Do not tumble dry or iron over the print
An item is Sold Out on your website. Will it be coming back in stock?
This will vary upon item, please get in touch with our customer service team about any specific products.